Many are skeptical about crystals’ healing power, or even feel intimidated or repelled by it. But to Jenny Lam, founder of Moon Convos, crystals are more than just beautiful stones. We talk to her about the idea behind her brand and how she plans to spread positive vibes.
Name: Jenny Lam
Industry: Holistic & Wellness Service
Start up since: Feb 2020
Company size: One (wo)man band
Tell us about your business. What do you do?
In a nutshell I sell crystals, and I source them globally, small and big. I know some people would associate this with traditional feng shui and feel slightly intimidated or repelled by it, and there seem to be a lot of rules when purchasing and placing a crystal. I wanted to transform the way people look at crystals, to simply appreciate the wonders and beauty of mother nature. So I started Moon Convos with the intention of educating and modernising the way of styling crystals at home. I wanted to give it a fresh and inviting impression for those who have never owned any crystals or are looking to start building their collection. Whether it’s a pocket size piece or a decorative centrepiece for their space, I wanted people to feel good with themselves and the space that they’re in.
Tell me about your best and worst day at work?
Best days happen when my creative juices are flowing for upcoming project collaborations or bracelet design ideas. Receiving heart-warming messages from my customers (some turned friends) with their positive shifts in life and inspiration from Moon Convos.
Worst day- Getting my eye injured earlier this year with resin was definitely my worst day. I was hand making resin sphere stands for my customers without wearing eye protection and caught hot resin in my left eye during the process.
What do you do when you’re not at work?
With the current COVID-19 situation, I try to stay active as much as I can indoors. I love working out, dancing and yoga. Good thing we can all learn remotely these days with Youtube and Zoom classes online. I also take time to meditate when I have a spare moment.
What is a normal work day like?
My mornings are always consistent with video calling my suppliers, brainstorming for new content and collaboration ideas. Afternoon activities range from hosting a door to door, 1:1 crystal viewing session, crystal 101 workshops, creating new bracelet designs to packaging and sending out orders. Before the sun sets is when I take the product shots for the crystals. For me, natural daylight and sun rays are the most important elements for the photos. I always wish I had more time by the end of each day.
What advice would you give to someone looking to start up?
Stay true to your authentic self, stand up for what you believe in. Don’t be easily swayed by someone’s opinion, just because it’s a “no” for someone else doesn’t mean it isn’t a good idea, stay flexible in all situations. Be open to ideas and criticisms. Be patient.
What would you be doing if you weren’t doing what you do now?
I would probably be stuck in a corporate job thinking about what I really am passionate about and I believe it would have led me back to starting Moon Convos or something related to spirituality or wellness.
As a child, what did you aspire to be?
As a child I aspired to be a nurse because of the uniform but I was afraid of needles. As a teen, I aspired to be like Reese Witherspoon in Legally Blonde. For the longest time I was brain-washed by the movie thinking that I had a chance to become a great lawyer.
What has been your biggest hurdle?
My biggest hurdle has been constant self-doubt. Working without a team, I can’t gather opinions or thoughts on my content or ideas.
How did you overcome it?
I have a great support system – my friends and soul family. When I have a problem, I always vent to them and ask them for physical and mental support. I also journal to reflect, reminding myself to take it one day at a time. Having a day-off to switch off and reboot helped big time.
Why is Hong Kong an important market for you?
There were so many times I tried to escape the reality of coming back to Hong Kong after graduating from university. The pace and environment in Hong Kong is super tense and stressful, the lack of opportunities in the creative field always haunted me. Situations occurred, it made me stay and observe the way people live and feel here in Hong Kong. I know it’s getting harder for people to feel at ease or to stay in the present with everything that’s going on. A lot of people turn to self sabotaging habits to numb themselves and their sensations. I wanted to be ready to give people that boost of energy and a power shift through crystals to know that they can get through hard times and return back to themselves. I’d like to think when people start developing a connection with crystals, that is the first step to opening up their hearts and understanding themselves more. And I believe people in Hong Kong need this.
If you were to invest in another start up, which would it be?
Anything to do with green technology or creativity and innovation.
How hands-on are you?
I personally think I am born to be hands-on. From my first internship to my previous jobs, I am known to be incredibly hands-on (doing coffee runs for the team every morning to handwriting DHL waybills and clearing out people’s closets with their unwanted clothes). I knew there was no better way to learn how everything works than by being hands-on, to “dig your hands in the soil”. And I don’t regret it at all. It has prepped me for starting Moon Convos with all the sourcing, quality control, content creation, photoshoots, manual packaging and customer service. I’m a full package of hands-on.
How do you define success? Do you consider yourself being successful?
To be able to create a positive impact on someone’s life is my definition of success. And yes, for what I am doing now I do consider myself as successful. It’s the positive ripple effect and small victories for me that counts.
What’s next for Moon Convos?
Everything is happening on the internet so far. I’m really grateful for social media platforms in this day and age for making it easier to connect with my customers world wide but I’m craving the physical connection with people in real life. I am looking forward to collaborating with more local talents, creating pop ups, workshops or even a mini festival to gather like-minded people and grow our community to make people feel good (even just for a day).
This story first appeared in Prestige Hong Kong.
(Main and featured image: Moon Convos/Prestige Hong Kong)